During September and October 2018 we conducted a online survey at our Berri and Barmera Libraries to find out which library services our customers find the most useful and valuable.
The results are in and here are a few highlights:-
- The most important library services for customers are being able to borrow books & DVD’s, place holds on items, ask for research help from library staff and access computers and printers.
- The most regularly used library services for our customers are loaning of books and magazines, searching the library catalogue, using the photocopier and scanner and being able to ask a library staff member for information.
- That library online services and Apps are under utilised and need to be better promoted to our
customers. - Comments from survey respondents about what they value most about their libraries were overwhelmingly positive.
If you are interested in viewing the more results from this survey, please check out the PDF report here.
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